Terms Of Service

Marko Narič s.p. (DBA Heatsprout)

Effective Date: January 24, 2026

SMS Messaging Terms & Compliance

1. Program Description:

This messaging program sends appointment confirmations, project updates, and reminder messages to customers who have booked a consultation or service with Marko Narič s.p. (DBA Heatsprout) through our website at heatsprout.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, project reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.

Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information:

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected].

4. Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates:

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your project interactions and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers:

Our SMS program works with all major wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction:

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy:

For privacy-related inquiries, please refer to our Privacy Policy at https://strategycall.heatsprout.com/privacy-policy

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We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Marko Narič s.p., doing business as Heatsprout ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to services available through the Site or from Marko Narič s.p.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You This Site and all the materials available on the Site are the property of Marko Narič s.p. and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Your License to Us

By posting or submitting any material (including comments, project photos, or feedback) to us via the Site or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, worldwide license to use, modify, and display such material for our business operations.

Disclaimers

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Marko Narič s.p. (DBA Heatsprout), its affiliates, and their respective officers and employees from any claims, damages, or expenses arising out of your breach of any obligation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to interact with third-party vendors. We are not responsible for the quality or reliability of these third-party services. Your participation in any dealings with third-party vendors found through the Site is solely between you and the third party.

Registration & Passwords

To access certain features (such as project portals), you may be required to register. You agree to provide accurate information and are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use of your account, notify us immediately at [email protected].

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service. Upon termination, you must cease all use of the Site.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Marko Narič s.p. is registered. Any dispute arising under these Terms shall be resolved through the appropriate legal channels in that jurisdiction.

Contact Information

For any questions regarding these Terms of Service, please contact us at:

Marko Narič s.p. (Heatsprout) Email: [email protected] Website: heatsprout.com

By using our website and services, you consent to these Terms of Service.